STORE POLICY
Customer Care
At Umoja, we prioritize our citizens satisfaction above all else. Our dedicated customer care team is here to assist you with any questions, concerns, or issues you may encounter while shopping with us. You can reach our team by phone, email, or live chat, and we'll do our best to respond to your inquiries as quickly as possible. We also offer a hassle-free return policy, so if you're not completely satisfied with your purchase, you can return it within 30 days for a full refund. In addition, we stand behind the quality of our products and offer a warranty on all items purchased from our website. Rest assured that we're committed to providing you with the best possible shopping experience, and we'll work tirelessly to make sure you're completely satisfied with your purchase.
Privacy & Safety
We take the privacy and safety of our citizens very seriously at Umoja. We're committed to protecting your personal information and ensuring that your online shopping experience is safe and secure.
We collect your personal information, such as your name, address, email, and payment details, solely for the purpose of processing your order and delivering your products to you. We do not share this information with any third parties unless required by law or to facilitate the delivery of your order.
We use industry-standard encryption technology to protect your personal and financial information from unauthorized access or disclosure. Our website is also regularly scanned for vulnerabilities and malware to ensure that your data is safe and secure.
In addition, we offer a 100% safe and secure checkout process, which is PCI-compliant and meets the highest security standards. You can shop with confidence knowing that your information is being protected at all times.
If you have any questions or concerns regarding our privacy and safety policies, please don't hesitate to contact our customer care team. We're here to ensure that you have a safe and enjoyable shopping experience with us.
Wholesale Inquiries
We welcome wholesale inquiries and offer competitive pricing for bulk orders. If you're interested in purchasing our products in larger quantities, please contact us with your specific requirements, including product type and quantity, and we'll be happy to provide you with a quote. Our dedicated team is committed to ensuring that our wholesale customers receive the same high-quality products and customer service as our individual customers. We look forward to the opportunity to work with you and meet your wholesale needs.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Wire Transfer